Frequently Asked Questions

Frequently Asked Questions •

  • Chip is a cutting-edge AI-enabled robo-advisor platform designed to help clients invest responsibly and grow their wealth. Think of it as your intelligent investment advisor, right in the palm of your hand!

  • CHIP isn't an acronym; it's named after our delightful and sophisticated piglet mascot, Chip! We believe it's easy to remember, fun to read, and, most importantly, it represents our ultimate dream: creating a product that truly works for you—Easy, Smart, Fun, and Safe!

  • As we strive to make Chip a leading robo-advisor in the age of generative AI, its most significant advantage over predecessors is its unique applications of Gen AI, along with several other distinctive value propositions. Explore our website to discover all these differences in greater detail!

  • Indeed, no robo-advisor can function without AI. We're fortunate to launch our project at a time when Gen AI is advanced enough to provide unparalleled assistance. This timely opportunity allows us to harness cutting-edge technologies without any legacy burdens, enabling us to focus on creating an exceptional product.  

  • Allow us to address these essential questions with seven key statements:

    • We do not rely on LLM to create or give final approval for any user investment portfolios.

    • LLM does not have permission to place orders for users; all trading actions are initiated by the users themselves.

    • In the released version, we only use time-proven sources and methods to generate our featured portfolio library.

    • In our product, the primary roles of LLM are communication, comprehension, matching, and tracking—areas in which it excels.

    • For all financial calculations, we use functional models developed by our trusted dedicated AI, along with mathematical and machine learning models.

    • The bottom line: We do not target high-risk, high-return short-term investments for our users.

    • Last but not least, we employ a multi-layer alignment mechanism that includes AI-supervised AI alongside human expert monitoring and tuning.

  • Real trading through Interactive Brokers will be available in both the U.S. and Mexican markets. Additionally, paper trading accounts will be offered globally, providing an opportunity for anyone interested in gaining experience in the U.S. market.

  • You can experience the power of compound interest through Chip's Compound Interest Calculator. By inputting your investment amount, time frame, and estimated return rate, you can visualize how your financial treasure may grow over time.

  • Compounding is the ability of an investment to generate earnings from previous earnings. It amplifies your financial potential by reinvesting profits. Chip guides you through this magical process, demonstrating how it enhances gradual wealth accumulation and overall profitability. It's a key concept that fuels your savings growth over time.

  • Yes, Chip provides detailed insights into both your individual savings and overall portfolio. Through interactive elements and comprehensive statements, you can monitor and analyze your progress, making data-driven decisions to keep your financial journey on the right track.

  • We welcome anyone who meets our KYC requirements to join us on this exciting journey. Our primary focus will be on underserved groups—immigrants, college students, recent graduates, and investment novices. Despite the abundance of investment services, these groups remain largely unaddressed and underserved. We aim to support them from the very first step of their financial journey. Additionally, we call out to all tech-savvy individuals who demand low-cost, high-quality AI-driven investment solutions. We're ready to help!  And to all international users interested in the US market – come join us, fun awaits!

  • Simply click the "Join the Chip Seekers" button on our website to download the app. You'll find a community ready to support your vision for secure, informed wealth accumulation and financial health.

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